At LuxuryDresses, we want you to be completely satisfied with your purchase. If you are not fully satisfied, you may return your item(s) within 30 days of receiving your order for a full refund or exchange.
**Return Conditions:**
1. Items must be in their original condition, unworn and unwashed, with all tags attached.
2. The customer is responsible for return shipping costs unless the return is due to an error on our part.
**How to Initiate a Return:**
1. Contact us at [email protected] or call us at 615-402-0734 to initiate your return.
2. We will provide you with a return authorization and instructions on how to send your item back.
**Refund Process:**
Once we receive your returned item, we will process your refund within 5-7 business days. The refund will be issued to the original payment method used during the purchase.
**Exchanges:**
If you would like to exchange an item for a different size or color, please follow the same return procedure and place a new order for the desired item.
Thank you for shopping with LuxuryDresses!